Atria Features
A high‑level overview of Atria's features and capabilities.
Explore Core Feature Pages
Dive deeper into the features MSPs and ISVs use every day.
Multi‑tenant AD made simple: users, groups, and policy with safe delegation.
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Portal Customisation
Atria allows you to adjust look and feel, content, branding and security roles, allowing you to tailor the experience for resellers, customers and users
Branding
Define brands, customise logos, colours, fonts and styles. Change branding by portal domain, reseller or customer.
Language Translation
Support multiple languages and customised content labels. Default language at Customer and User level.
Roles & Permissions
Standardised roles, adjustable with fine‑grained controls to suit requirements within your business and for your resellers and customers.
Core Platform Features
Foundational components that support you in delivering IT services to your customers and users
Notifications
Send automated templated emails on completion of any provisioning processes.
Provisioning Engine
Flexible rules engine allows automations to be defined, refined and customised. Pre‑defined processes work out of the box: extend, replace or adapt.
AD Connection
Define Active Directory Connections, enable multi-tenant segregation or map directly to customers
Jobs System
Built‑in CRON scheduler allows recurring administrative tasks and automations to be executed on any schedule
Custom Automation
Execute parameterised PowerShell scripts as part of core provisioning processes at user or customer level.
Audit Logs
Changes made through Atria are tracked and viewable at customer or user level.
Customer/Tenant Administration
Structure and manage customers using Active Directory or Entra tenants.
Segregate/Share Active Directory
Manage customers in shared AD forests using scoped OUs or in isolated infrastructure.
Connect Entra Tenants
Connect and manage Microsoft Entra ID tenants directly or via Partner Center.
Enable Resellers
Allow delegated partner access to set up and deliver your services to their customers.
Search/View
Rapidly locate customers, by domain, name or user name, List Customers, View by hierarchy
User Management
Manage identity for customers with AD and Entra ID
Universal Search
Search and locate any managed user in seconds, view details and take immediate action
Manage Identities
Add and update user accounts, automatically create or update associated identity in AD or Entra.
Password Reset
Enable administrative password reset within customers and ability to unlock user accounts.
Self‑service Reset
Simple self‑service password reset facility, enabling anyone to reset their own passwords securely with MFA.
Identity Verification
Built‑in process for verifying users over the phone. Confirm user identity before performing sensitive actions.
Workspace Management
Add context to Groups, enabling safe delegated management of virtually any system.
Item Types
Define the provisioning behaviour of workspace resources such as AD groups or applications.
Workspace Items
Individual apps, groups, or services that can be assigned to users.
Customer Workspace Items
Customer‑specific instances of items that allow customisation and overrides.
Workspace Lists
Catalogues of available items presented to customers or resellers.
Workspace Roles
Bundles of items used to assign consistent access to users.
Microsoft Subscription Management
Control and delegate the management of Microsoft Subscriptions to your customers (For Direct CSP Resellers only)
Catalogue
Control which Microsoft products and plans are available for assignment to your Customers
Delegated Admin
Enable customers to view, add, and manage their own subscriptions in real time.
Notifications
Trigger alerts on subscription renewal, expiry, or change in quantity.
Auto‑resize
Automatically remove unused licences before renewal.
Audit
Audit changes and view the history of subscription renewals.
Microsoft 365 Service Management
Automate user provisioning, Exchange Online, licences and groups across Microsoft 365 tenants.
Entra Group Management
Create and manage Entra ID security, distribution lists and M365 groups
Licence Assignment Automation
Assign Microsoft 365 licences to users, control features within plans.
Shared and Resource Mailboxes
Manage Exchange Online Shared and Resource mailboxes
Custom Automation
Execute parameterised PowerShell scripts to standardise tenant configuration
Billing and Reporting Features
Track usage, generate billing outputs, and integrate with PSA tools.
PSA Integration
Automatically update Agreement/Contracts based on actual data - plug-ins for ConnectWise, Autotask, Kaseya BMS.
Billing Detail
Access service-level records tied to users, roles, and dates.
Scoped Views
Resellers and customers see only their relevant billing data.
Service Customisation
Build Services that can be assigned to Customers and end-Users.
Flexible Service Modelling
Define any customer or user level service with configurable properties, service plans, billing SKUs
Custom Provisioning Logic
Build out processes using the Provisioning Engine or PowerShell scripts, or call APIs — Atria will feed you the parameters needed.
Multi-Instance Services
Support complex scenarios where customers or users need multiple instances of a service (e.g. Test, Dev, Production instances).
Add UI Functions
Add UI features allowing customers to administer features related to the service.
